Preliminary Information Form in accordance with consumer legislation


1. Information on seller

Title : Fabeks Dış Tic. A.Ş. (referred to as “Silk and Cashmere” or “seller”)
Address : Fabeks Dış Ticaret A.Ş., Büyükdere Caddesi, Ferko binası No:175/7 K:B4, 34394, Sisli, Istanbul, Turkey
Phone : 0212 3600990
E-mail address :
Product return address : Fabeks Foreign Tic. Inc. (Internet)
Merkez Mah. Çobançeşme Cad. Sardinia Sok. No: 1 Kagithane / Istanbul
Phone: 0212 321 33 33 (PBX) Fax: 0212 321 56 98

2. Information on buyer

Name Surname / Title :
Delivery address :
Phone :
Email :

3. Subject

The subject of this Preliminary Information Form; The presence of the recipient's quality and sales price on the protection of consumers numbered 6502 in relation to the sale and delivery of the products or products of the specified product or products, and the provisions of the regulation on the provisions of the regulation on 27 November 2014 and the official newspaper published in the official newspaper No 29188 are informed.

4. Basic features and payment information of the product subject

In this section, the basic features of the product or products are described.


Description Number KDV amount included Total amount
Cargo price Tl
Payment method
Total amount to be paid (including VAT)


5. Delivery time of goods / service

The delivery is available to be available and the cost of the goods is done as soon as possible after the seller's account. Natural disasters, air opposition etc. It may be delays for force majeure. The seller delivers 30 (thirty) days from the order of the goods / service.

6. Delivery of goods / service

The delivery of the goods / service is made to him at the address demanded by the receiver. If the buyer wants to be delivered to another address other than himself and as well, is delivered in line with this request. Delivery costs belong to the Buyer. If the seller has declared on the website, on the website, they declared that the delivery fee in the shoppers or some campaigns itself will be covered by the delivery cost is covered by the seller. Goods / Service Delivery is made by cargo companies.

A signed copy of the Distance Sales Agreement for the delivery of the goods / service is required to be delivered to the seller and the price of the recipient is paid with the buyer's preference fever. For any reason, the cost of goods / service is not paid or canceled in bank records, the seller is considered saved from the delivery liability of the goods / service.

7. Payment of payment

Payments can be done using credit card.

8. Term of validity

The prices listed and advertised from the site are sales price. Proceedings and promises are valid until the update is made and changed. The prices declared in terms maintain the validity of the specified time. However, the current price will be accepted that the seller will notify the customer in the price differences in the price differences that are incorrectly written with the error that is incorrectly written with the error. The difference is returned if excess of excess of the cost of goods / services in error conditions. If the actual price of the goods / service is different from the declared price, the actual price is reported to the buyer. In line with the customer's demand, the sale is performed on the actual price or the sale is canceled.

9. Right to Correct

Buyer; In distance contracts on the sale of goods, there is no legal and criminal responsibility within fourteen days from the date of delivery of goods and has the right to disclaim the contract with no justification. In the distance contracts on the service delivery, this period begins on the date that the contract is signed. In the contract, if the service performance is decided to be done without the fourteen-day period, the consumer may use the right to be the right to the date to start. The costs arising from the use of the right of Cayma are the seller.

In order to use the right to Cayma in the fax, telephone or electronic mail reported to the seller in fourteen-day period, and in accordance with the Preliminary Sale Agreement of the Mal / Service and the Preliminary Sales Convention is within the framework of the 4th item provisions and the integral part of this contract and published on the website. It is imperative that the packaging and content of the packaging and content are not damaged while trying and the seller can be offered again. Return procedures within the scope of CLAIM are included in the Distance Sales Agreement. If this right is used, the invoice for the goods / service delivered to the 3rd person or receiver is required. The costs of goods / services and delivery costs are returned to the receiver within the latest 14 (fourteen) days and delivery costs within the latest 14 (fourteen) days. If the invoice is not sent asli, the recipient is VAT and other legal obligations if applicable cannot be returned. The delivery cost of the goods / service returned with the right to CLA is covered by the receiver.

If a reduction in the value of the property is due to the value of the goods, or if the return is impossible, the receiver is obliged to compensate the harm of the seller in the defect rate. The companies can be done using the credit card.

10. Goods / services that cannot be used for Cayma

The goods / services that cannot be returned as of the nature of the goods / services are rapidly deteriorated and expiry, disposable goods / services, all kinds of software and programs that can be copied. In addition, in all types of software and programs, DVD, DIVX, VCD, CD, MD, videocaps, computer and stationery supplies (toner, cartridge, strip and so on) to be used in cosmetic materials, the package of the goods / service is not opened, unspoiled and unused in order to be used in cosmetic materials. are the condition they are to be.

a) Depending on the fluctuations in financial markets and contracts on goods or services that are not in control of the seller or provider.

b) Contracts on the goods prepared in accordance with the consumer's requests or personal needs.

c) Contracts on the delivery of goods that can pass quickly impaired or expiry date.

ç) after delivery of packaging, tape, seal, package, such as protective elements opened from the goods; Refunds in terms of health and hygiene in accordance with the submission of the appropriate.

d) Contracts on goods that are not possible to be mixed with other products after delivery and not possible to parse nature.

e) After the delivery of the goods, protective elements such as packaging, tape, seal, package are opened in the financial environment, the contracts for digital content and computer consumables offered in the financial environment.

f) Except for the subscription contract, contracts on the delivery of periodicals such as newspapers and magazines.

g) Convention on the evaluation of leisure time, including accommodation, transport, car rental, food-beverage supply and leisure or rest purposes.

Ğ) contracts on the electronic environment instantly performed services or consumers immediately delivered to the goods.

h) Before the termination period expires, contracts on services started by the consumer's approval.

11. Validity

This Preliminary Information Form will be passed to the establishment of the Distance Sales Agreement after the receiver is read by the receiver in electronic environment.

12. Authorized Court

Consumer; their application on complaints and objections, T.C. By the Ministry of Customs and Trade by the Ministry of Months each year, the consumer purchased the goods or services within the month determined in December or the consumer issues in the place where the residence can be made to the referee delegation or consumer court.

13. Recent Provisions

If the document and information given to the order is incomplete, fake and / or false or in the presence of the suspicion that the order is made in order to obtain malice / or commercial and / or earnings, the order at any time, for informing the recipient, for informing the recipient. It reserves the right to stop and / or cancel the necessary examinations. In case of cancellation, the return process for payment can be made to be reported again.

14. Exception

The provisions of the legal protection to consumers by the law of the consumers on the protection of the consumer in this preliminary information form and the provisions of the legal protection to consumers are only valid if the buyer is consumer; The relevant substances shall not express the provisions between the Parties, where the buyer does not comply with the consumer definition of the Consumer 6502.

Buyer; 6502 S.K.'s M. 48, F.2 and MES. Promise. Direction. In accordance with Articles 5, 6 and 7, it is to read and declare, commit and declare that he has knowledge and giving the necessary confirmation in an electronic environment.