Privacy Policy
At Silkandcashmere.co.uk, in order to provide a better service to our customers, some of your personal information (name, e-mail, etc.) is requested from you. Silkandcashmere.co.uk collects this information to periodically inform you about our special promotions and this information is never, under any circumstance, shared with or sold to any third parties without the knowledge of our members.
As Silkandcashmere.co.uk, we want to provide the highest level of security to our valuable customers and preserve the confidentiality and accuracy of your personal information. These principles guide us in the collection, use and retention of your personal information in all of Silkandcashmere.co.uk and its services. Therefore the credit card information entered on the payment page is never stored on our servers - it is solely coded with a 128-bit encryption system and then processed by the banks through the Silkandcashmere.co.uk interface. Silkandcashmere.co.uk is developed via a particularly advanced-level of communication protocols, including SSL technology, with the principle of confidentiality of personal information to secure shopping.
Global e-commerce sites who want to use this SSL system need to be in agreement with an Internet security firm like GlobalSign, which is the one we work with. GlobalSign only certifies its SSL certificate to firms like ours who provide all the documents and high standards they require.
To prevent any personal information abuse from unreliable sites, you need to make sure that the page where you provide your credit card information changes from an HTTP to an HTTPS page address. In addition, please ensure that the lock/key symbol is displayed: for Explorer browser users, it appears on the bottom left corner of the page; for Firefox and Netscape users, the icon is at the bottom right of the lock or key with the blue line.
Information Collection
We collect information from you in several ways, including when you place an order, sign up for our newsletter, or use our contact form. This information may include your name, email address, mailing address, phone number, and payment information. We only collect the information that is necessary to provide you with our services and to improve your shopping experience with us.
Use of Information
We use the information we collect from you to process your orders, send you promotional emails, and improve our website and shopping experience. We may also use your information to send you marketing communications. We will never sell or share your information with any third parties, unless we have your express consent or as required by law.
Data Retention
We retain your information for as long as necessary to provide you with our services and as required by law.
Your Rights
You have the right to access, correct, update, or request deletion of your personal information at any time. You can do this by contacting us at info@silkandcashmere.co.uk.
Security of Your Information
We take the security of your information very seriously and have implemented appropriate technical and organizational measures to protect it. These measures include using secure servers, encryption, and firewalls to ensure that your information is protected from unauthorized access, use, or disclosure.
Changes to Our Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or to comply with new laws. We will notify you of any changes by posting the updated Privacy Policy on our website.
Contact Us
If you have any questions or concerns about our Privacy Policy, please contact us at info@silkandcashmere.co.uk. Our team is available to assist you and address any concerns you may have.
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